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May 12, 2017 Will your PC run Windows 10? Use the official compatibility checker to find out. The Get Windows 10 app lets you register for a free upgrade from Windows 7 or Windows 8.1. Sep 26, 2019 Windows 10, version 1903 and Windows Server, version 1903. Find information on known issues and the status of the rollout for Windows 10, version 1903 and Windows Server, version 1903.
- Kaspersky And Windows 10 Compatibility Issues
- Windows 10 Application Compatibility Issues
- Windows 10 Windows 7 Compatibility
Jul 29, 2016 Windows 10 Troubleshooting: Compatibility Issues Windows 10 released to the public and the cool thing is PCs running Windows 7 and Windows 8.1 could upgrade to Windows 10 for free and this update valid until 29 July 2016 and for consumer’s product. Aug 24, 2015 You can try to fix any issues you have running these older desktop programs in Windows 10 by changing their compatibility mode settings. For apps that could have issues in Windows 10. Nov 06, 2018 Configure Windows Update to also check for updates for other Microsoft Products like Microsoft Office. When you are still using Outlook 2007 or previous, you may be able to install it on Windows 10 but there are various compatibility issues that you will run into.
-->Applies to
- Windows 10
- Windows 8.1
- Windows 8
- Windows 7
- Windows Server 2012
- Windows Server 2008 R2
You can fix some compatibility issues that are due to the changes made between Windows operating system versions. These issues can include User Account Control (UAC) restrictions.
Important
Kaspersky And Windows 10 Compatibility Issues
The Application Compatibility Toolkit (ACT) installs a 32-bit and a 64-bit version of the Compatibility Administrator. You must use the 32-bit version for 32-bit applications and the 64-bit version to work for 64-bit applications. You will receive an error message if you try to use the wrong version.
If you start the Compatibility Administrator as an Administrator (with elevated privileges), all repaired applications can run successfully; however, virtualization and redirection might not occur as expected. To verify that a compatibility fix addresses an issue, you must test the repaired application by running it under the destination user account.
Compatibility Fixes
The following table lists the known compatibility fixes for all Windows operating systems that have been released from Windows Vista through Windows 10. The fixes are listed in alphabetical order.
Fix | Fix Description |
---|---|
8And16BitAggregateBlts | Applications that are mitigated by 8/16-bit mitigation can exhibit performance issues. This layer aggregates all the blt operations and improves performance. |
8And16BitDXMaxWinMode | Applications that use DX8/9 and are mitigated by the 8/16-bit mitigation are run in a maximized windowed mode. This layer mitigates applications that exhibit graphical corruption in full screen mode. |
8And16BitGDIRedraw | This fix repairs applications that use GDI and that work in 8-bit color mode. The application is forced to repaint its window on RealizePalette. |
AccelGdipFlush | This fix increases the speed of GdipFlush, which has perf issues in DWM. |
AoaMp4Converter | This fix resolves a display issue for the AoA Mp4 Converter. |
BIOSRead | This problem is indicated when an application cannot access the DevicePhysicalMemory object beyond the kernel-mode drivers, on any of the Windows Server® 2003 operating systems. The fix enables OEM executable (.exe) files to use the GetSystemFirmwareTable function instead of the NtOpenSection function when the BIOS is queried for the DevicePhysical memory information. |
BlockRunasInteractiveUser | This problem occurs when InstallShield creates installers and uninstallers that fail to complete and that generate error messages or warnings. The fix blocks InstallShield from setting the value of RunAs registry keys to InteractiveUser Because InteractiveUser no longer has Administrator rights. Note For more detailed information about this application fix, see Using the BlockRunAsInteractiveUser Fix. |
ChangeFolderPathToXPStyle | This fix is required when an application cannot return shell folder paths when it uses the SHGetFolder API. The fix intercepts the SHGetFolder path request to the common appdata file path and returns the Windows® XP-style file path instead of the Windows Vista-style file path. |
ClearLastErrorStatusonIntializeCriticalSection | This fix is indicated when an application fails to start. The fix modifies the InitializeCriticalSection function call so that it checks the NTSTATUS error code, and then sets the last error to ERROR_SUCCESS. |
CopyHKCUSettingsFromOtherUsers | This problem occurs when an application's installer must run in elevated mode and depends on the HKCU settings that are provided for other users. The fix scans the existing user profiles and tries to copy the specified keys into the HKEY_CURRENT_USER registry area. You can control this fix further by entering the relevant registry keys as parameters that are separated by the ^ Symbol; for example: SoftwareMyCompanyKey1^SoftwareMyCompanyKey2 .Note For more detailed information about this application fix, see Using the CopyHKCUSettingsFromOtherUsers Fix. |
CorrectCreateBrushIndirectHatch | The problem is indicated by an access violation error message that displays and when the application fails when you select or crop an image. The fix corrects the brush style hatch value, which is passed to the CreateBrushIndirect() function and enables the information to be correctly interpreted. |
CorrectFilePaths | The problem is indicated when an application tries to write files to the hard disk and is denied access or receives a file not found or path not found error message. The fix modifies the file path names to point to a new location on the hard disk. Ncert e books pdf. Download the latest 2019-2020 Edition (for Exams in 2020) of NCERT Books for Class 1 to 12 in PDF Format, in both Hindi and English. NCERT books are main books required for CBSE Exams, as well as useful to form the foundation in the UPSC Civil Services Examination. Note For more detailed information about the CorrectFilePaths application fix, see Using the CorrectFilePaths Fix. We recommend that you use this fix together with the CorrectFilePathsUninstall fix if you are applying it to a setup installation file. |
CorrectFilePathsUninstall | This problem occurs when an uninstalled application leaves behind files, directories, and links. The fix corrects the file paths that are used by the uninstallation process of an application. Note For more detailed information about this fix, see Using the CorrectFilePathsUninstall Fix. We recommend that you use this fix together with the CorrectFilePaths fix if you are applying it to a setup installation file. |
CorrectShellExecuteHWND | This problem occurs when you start an executable (.exe) and a taskbar item blinks instead of an elevation prompt being opened, or when the application does not provide a valid HWND value when it calls the ShellExecute(Ex) function. The fix intercepts the ShellExecute(Ex) calls, and then inspects the HWND value. If the value is invalid, this fix enables the call to use the currently active HWND value. Note For more detailed information about the CorrectShellExecuteHWND application fix, see Using the CorrectShellExecuteHWND Fix. |
CustomNCRender | This fix instructs DWM to not render the non-client area, thereby forcing the application to do its own NC rendering. This often gives windows an XP look. |
DelayApplyFlag | This fix applies a KERNEL, USER, or PROCESS flag if the specified DLL is loaded. You can control this fix further by typing the following command at the command prompt: DLL_Name;Flag_Type;Hexidecimal_Value Where the DLL_Name is the name of the specific DLL, including the file extension. Flag_Type is KERNEL, USER, or PROCESS, and a Hexidecimal_Value, starting with 0x and up to 64-bits long. Note The PROCESS flag type can have a 32-bit length only. You can separate multiple entries with a backslash (). |
DeprecatedServiceShim | The problem is indicated when an application tries to install a service that has a dependency on a deprecated service. An error message displays. The fix intercepts the CreateService function calls and removes the deprecated dependency service from the lpDependencies parameter. You can control this fix further by typing the following command at the command prompt: Deprecated_ServiceApp_Service/Deprecated_Service2 App_Service2 Where Deprecated_Service is the name of the service that has been deprecated and App_Service is the name of the specific application service that is to be modified; for example, NtLmSspWMI. Note If you do not provide an App_Service name, the deprecated service will be removed from all newly created services. Note You can separate multiple entries with a forward slash (/). |
DirectXVersionLie | This problem occurs when an application fails because it does not find the correct version number for DirectX®. The fix modifies the DXDIAGN GetProp function call to return the correct DirectX version. You can control this fix further by typing the following command at the command prompt: MAJORVERSION.MINORVERSION.LETTER For example, 9.0.c . |
DetectorDWM8And16Bit | This fix offeres mitigation for applications that work in 8/16-bit display color mode because these legacy color modes are not supported in Windows 8 . |
Disable8And16BitD3D | This fix improves performance of 8/16-bit color applications that render using D3D and do not mix directdraw. |
Disable8And16BitModes | This fix disables 8/16-bit color mitigation and enumeration of 8/16-bit color modes. |
DisableDWM | The problem occurs when some objects are not drawn or object artifacts remain on the screen in an application. The fix temporarily disables the Windows Aero menu theme functionality for unsupported applications. Note For more detailed information about this application fix, see Using the DisableDWM Fix. |
DisableFadeAnimations | The problem is indicated when an application fade animations, buttons, or other controls do not function properly. The fix disables the fade animations functionality for unsupported applications. |
DisableThemeMenus | The problem is indicated by an application that behaves unpredictably when it tries to detect and use the correct Windows settings. The fix temporarily disables the Windows Aero menu theme functionality for unsupported applications. |
DisableWindowsDefender | The fix disables Windows Defender for security applications that do not work with Windows Defender. |
DWM8And16BitMitigation | The fix offers mitigation for applications that work in 8/16-bit display color mode because these legacy color modes are not supported in Windows 8. |
DXGICompat | The fix allows application-specific compatibility instructions to be passed to the DirectX engine. |
DXMaximizedWindowedMode | Applications that use DX8/9 are run in a maximized windowed mode. This is required for applications that use GDI/DirectDraw in addition to Direct3D. |
ElevateCreateProcess | The problem is indicated when installations, de-installations, or updates fail because the host process calls the CreateProcess function and it returns an ERROR_ELEVATION_REQUIRED error message. The fix handles the error code and attempts to recall the CreateProcess function together with requested elevation. If the fixed application already has a UAC manifest, the error code will be returned unchanged. Note For more detailed information about this application fix, see Using the ElevateCreateProcess Fix. |
EmulateOldPathIsUNC | The problem occurs when an application fails because of an incorrect UNC path. The fix changes the PathIsUNC function to return a value of True for UNC paths in Windows. |
EmulateGetDiskFreeSpace | The problem is indicated when an application fails to install or to run, and it generates an error message that there is not enough free disk space to install or use the application, even though there is enough free disk space to meet the application requirements. The fix determines the amount of free space, so that if the amount of free space is larger than 2 GB, the compatibility fix returns a value of 2 GB, but if the amount of free space is smaller than 2 GB, the compatibility fix returns the actual free space amount. Note For more detailed information about this application fix, see Using the EmulateGetDiskFreeSpace Fix. |
EmulateSorting | The problem occurs when an application experiences search functionality issues. The fix forces applications that use the CompareStringW/LCMapString sorting table to use an older version of the table. Note For more detailed information about this e application fix, see Using the EmulateSorting Fix. |
EmulateSortingWindows61 | The fix emulates the sorting order of Windows 7 and Windows Server 2008 R2 for various APIs. |
EnableRestarts | The problem is indicated when an application and computer appear to hang because processes cannot end to allow the computer to complete its restart processes. The fix enables the computer to restart and finish the installation process by verifying and enabling that the SeShutdownPrivilege service privilege exists. Note For more detailed information about this application fix, see Using the EnableRestarts Fix. |
ExtraAddRefDesktopFolder | The problem occurs when an application invokes the Release() method too many times and causes an object to be prematurely destroyed. The fix counteracts the application's tries to obtain the shell desktop folder by invoking the AddRef() method on the Desktop folder, which is returned by the SHGetDesktopFolder function. |
FailObsoleteShellAPIs | The problem occurs when an application fails because it generated deprecated API calls. The fix either fully implements the obsolete functions or implements the obsolete functions with stubs that fail. Note You can type FailAll=1 at the command prompt to suppress the function implementation and force all functions to fail. |
FailRemoveDirectory | The problem occurs when an application uninstallation process does not remove all of the application files and folders. This fix fails calls to RemoveDirectory() when called with a path matching the one specified in the shim command-line. Only a single path is supported. The path can contain environment variables, but must be an exact path – no partial paths are supported. The fix can resolve an issue where an application expects RemoveDirectory() to delete a folder immediately even though a handle is open to it. |
FakeLunaTheme | The problem occurs when a theme application does not properly display: the colors are washed out or the user interface is not detailed. The fix intercepts the GetCurrentThemeName API and returns the value for the Windows XP default theme, (Luna). Note For more detailed information about the FakeLunaTheme application fix, see Using the FakeLunaTheme Fix. |
FlushFile | This problem is indicated when a file is updated and changes do not immediately appear on the hard disk. Applications cannot see the file changes. The fix enables the WriteFile function to call to the FlushFileBuffers APIs, which flush the file cache onto the hard disk. |
FontMigration | The fix replaces an application-requested font with a better font selection, to avoid text truncation. |
ForceAdminAccess | The problem occurs when an application fails to function during an explicit administrator check. The fix allows the user to temporarily imitate being a part of the Administrators group by returning a value of True during the administrator check. Note For more detailed information about this application fix, see Using the ForceAdminAccess Fix. |
ForceInvalidateOnClose | The fix invalidates any windows that exist under a closing or hiding window for applications that rely on the invalidation messages. |
ForceLoadMirrorDrvMitigation | The fix loads the Windows 8 mirror driver mitigation for applications where the mitigation is not automatically applied. |
FreestyleBMX | The fix resolves an application race condition that is related to window message order. |
GetDriveTypeWHook | The application presents unusual behavior during installation; for example, the setup program states that it cannot install to a user-specified location. The fix changes GetDriveType() so that only the root information appears for the file path. This is required when an application passes an incomplete or badly-formed file path when it tries to retrieve the drive type on which the file path exists. |
GlobalMemoryStatusLie | The problem is indicated by a Computer memory full error message that displays when you start an application. The fix modifies the memory status structure, so that it reports a swap file that is 400 MB, regardless of the true swap file size. |
HandleBadPtr | The problem is indicated by an access violation error message that displays because an API is performing pointer validation before it uses a parameter. The fix supports using lpBuffer validation from the InternetSetOptionA and InternetSetOptionW functions to perform the additional parameter validation. |
HandleMarkedContentNotIndexed | The problem is indicated by an application that fails when it changes an attribute on a file or directory. The fix intercepts any API calls that return file attributes and directories that are invoked from the %TEMP% directory, and resets the FILE_ATTRIBUTE_NOT_CONTENT_INDEXED attribute to its original state. |
HeapClearAllocation | The problem is indicated when the allocation process shuts down unexpectedly. The fix uses zeros to clear out the heap allocation for an application. |
IgnoreAltTab | The problem occurs when an application fails to function when special key combinations are used. The fix intercepts the RegisterRawInputDevices API and prevents the delivery of the WM_INPUT messages. This delivery failure forces the included hooks to be ignored and forces DInput to use Windows-specific hooks. Note For more detailed information about this application fix, see Using the IgnoreAltTab Fix. |
IgnoreChromeSandbox | The fix allows Google Chrome to run on systems that have ntdll loaded above 4GB. |
IgnoreDirectoryJunction | The problem is indicated by a read or access violation error message that displays when an application tries to find or open files. The fix links the FindNextFileW, FindNextFileA, FindFirstFileExW, FindFirstFileExA, FindFirstFileW and FindFirstFileA APIs to prevent them from returning directory junctions. Note Symbolic links appear starting in Windows Vista. |
IgnoreException | The problem is indicated when an application stops functioning immediately after it starts, or the application starts with only a cursor appearing on the screen. The fix enables the application to ignore specified exceptions. By default, this fix ignores privileged-mode exceptions; however, it can be configured to ignore any exception. You can control this fix further by typing the following command at the command prompt: Exception1;Exception2 Where Exception1 and Exception2 are specific exceptions to be ignored. For example: ACCESS_VIOLATION_READ:1;ACCESS_VIOLATION_WRITE:1. Important You should use this compatibility fix only if you are certain that it is acceptable to ignore the exception. You might experience additional compatibility issues if you choose to incorrectly ignore an exception. Note For more detailed information about this application fix, see Using the IgnoreException Fix. |
IgnoreFloatingPointRoundingControl | This fix enables an application to ignore the rounding control request and to behave as expected in previous versions of the application. Before floating point SSE2 support in the C runtime library, the rounding control request was being ignored which would use round to nearest option by default. This shim ignores the rounding control request to support applications relying on old behavior. |
IgnoreFontQuality | The problem occurs when application text appears to be distorted. The fix enables color-keyed fonts to properly work with anti-aliasing. |
IgnoreMessageBox | The problem is indicated by a message box that displays with debugging or extraneous content when the application runs on an unexpected operating system. The fix intercepts the MessageBox* APIs and inspects them for specific message text. If matching text is found, the application continues without showing the message box. Note For more detailed information about this application fix, see Using the IgnoreMessageBox Fix. |
IgnoreMSOXMLMF | The problem is indicated by an error message that states that the operating system cannot locate the MSVCR80D.DLL file. The fix ignores the registered MSOXMLMF.DLL object, which Microsoft® Office 2007 loads into the operating system any time that you load an XML file, and then it fails the CoGetClassObject for its CLSID. This compatibility fix will just ignore the registered MSOXMLMF and fail the CoGetClassObject for its CLSID. |
IgnoreSetROP2 | The fix ignores read-modify-write operations on the desktop to avoid performance issues. |
InstallComponent | The fix prompts the user to install.Net 3.5 or .Net 2.0 because .Net is not included with Windows 8. |
LoadLibraryRedirect | The fix forces an application to load system versions of libraries instead of loading redistributable versions that shipped with the application. |
LocalMappedObject | The problem occurs when an application unsuccessfully tries to create an object in the Global namespace. The fix intercepts the function call to create the object and replaces the word Global with Local. Note For more detailed information about this application fix, see Using the LocalMappedObject Fix. |
MakeShortcutRunas | The problem is indicated when an application fails to uninstall because of access-related errors. The fix locates any RunDLL.exe-based uninstallers and forces them to run with different credentials during the application installation. After it applies this fix, the installer will create a shortcut that specifies a matching string to run during the application installation, thereby enabling the uninstallation to occur later. Note For more detailed information about this application fix, see Using the MakeShortcutRunas Fix |
ManageLinks | The fix intercepts common APIs that are going to a directory or to an executable (.exe) file, and then converts any symbolic or directory junctions before passing it back to the original APIs. |
MirrorDriverWithComposition | The fix allows mirror drivers to work properly with acceptable performance with desktop composition. |
MoveToCopyFileShim | The problem occurs when an application experiences security access issues during setup. The fix forces the CopyFile APIs to run instead of the MoveFile APIs. CopyFile APIs avoid moving the security descriptor, which enables the application files to get the default descriptor of the destination folder and prevents the security access issue. |
OpenDirectoryAcl | The problem is indicated by an error message that states that you do not have the appropriate permissions to access the application. The fix reduces the security privilege levels on a specified set of files and folders. Note For more detailed information about this application fix, see Using the OpenDirectoryACL Fix. |
PopCapGamesForceResPerf | The fix resolves the performance issues in PopCap games like Bejeweled2. The performance issues are visible in certain low-end cards at certain resolutions where the 1024x768 buffer is scaled to fit the display resolution. |
PreInstallDriver | The fix preinstalls drivers for applications that would otherwise try to install or start drivers during the initial start process. |
PreInstallSmarteSECURE | The fix preinstalls computer-wide CLSIDs for applications that use SmartSECURE copy protection, which would otherwise try to install the CLSIDs during the initial start process. |
ProcessPerfData | The problem is indicated by an Unhandled Exception error message because the application tried to read the process performance data registry value to determine if another instance of the application is running. The fix handles the failure case by passing a fake process performance data registry key, so that the application perceives that it is the only instance running. Note This issue seems to occur most frequently with .NET applications. |
PromoteDAM | The fix registers an application for power state change notifications. |
PropagateProcessHistory | The problem occurs when an application incorrectly fails to apply an application fix. The fix sets the _PROCESS_HISTORY environment variable so that child processes can look in the parent directory for matching information while searching for application fixes. |
ProtectedAdminCheck | The problem occurs when an application fails to run because of incorrect Protected Administrator permissions. The fix addresses the issues that occur when applications use non-standard Administrator checks, thereby generating false positives for user accounts that are being run as Protected Administrators. In this case, the associated SID exists, but it is set as deny-only. |
RedirectCRTTempFile | The fix intercepts failing CRT calls that try to create a temporary file at the root of the volume, thereby redirecting the calls to a temporary file in the user's temporary directory. |
RedirectHKCUKeys | The problem occurs when an application cannot be accessed because of User Account Control (UAC) restrictions. The fix duplicates any newly created HKCU keys to other users' HKCU accounts. This fix is generic for UAC restrictions, whereby the HKCU keys are required, but are unavailable to an application at runtime. |
RedirectMP3Codec | This problem occurs when you cannot play MP3 files. The fix intercepts the CoCreateInstance call for the missing filter and then redirects it to a supported version. |
RedirectShortcut | The problem occurs when an application cannot be accessed by its shortcut, or application shortcuts are not removed during the application uninstallation process. The fix redirects all of the shortcuts created during the application setup to appear according to a specified path.
This issue occurs because of UAC restrictions: specifically, when an application setup runs by using elevated privileges and stores the shortcuts according to the elevated user's context. In this situation, a restricted user cannot access the shortcuts. You cannot apply this fix to an .exe file that includes a manifest and provides a runlevel. |
RelaunchElevated | The problem occurs when installers, uninstallers, or updaters fail when they are started from a host application. The fix enables a child .exe file to run with elevated privileges when it is difficult to determine the parent process with either the ElevateCreateProcess fix or by marking the .exe files to RunAsAdmin. Note For more detailed information about this application fix, see Using the RelaunchElevated Fix. |
RetryOpenSCManagerWithReadAccess | The problem occurs when an application tries to open the Service Control Manager (SCM) and receives an Access Denied error message. The fix retries the call and requests a more restricted set of rights that include the following:
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RetryOpenServiceWithReadAccess | The problem occurs when an Unable to open service due to your application using the OpenService() API to test for the existence of a particular service error message displays. The fix retries the OpenService() API call and verifies that the user has Administrator rights, is not a Protected Administrator, and by using read-only access. Applications can test for the existence of a service by calling the OpenService() API but some applications ask for all access when making this check. This fix retries the call but only asking for read-only access. The user needs to be an administrator for this to work Note For more detailed information about this application fix, see Using the RetryOpenServiceWithReadAccess Fix. |
RunAsAdmin | The problem occurs when an application fails to function by using the Standard User or Protected Administrator account. The fix enables the application to run by using elevated privileges. The fix is the equivalent of specifying requireAdministrator in an application manifest. Note For more detailed information about this application fix, see Using the RunAsAdmin Fix. |
RunAsHighest | The problem occurs when administrators cannot view the read/write version of an application that presents a read-only view to standard users. The fix enables the application to run by using the highest available permissions. This is the equivalent of specifying highestAvailable in an application manifest. Note For more detailed information about this application fix, see Using the RunAsHighest Fix. |
RunAsInvoker | The problem occurs when an application is not detected as requiring elevation. The fix enables the application to run by using the privileges that are associated with the creation process, without requiring elevation. This is the equivalent of specifying asInvoker in an application manifest. Note For more detailed information about this application fix, see Using the RunAsInvoker Fix. |
SecuROM7 | The fix repairs applications by using SecuROM7 for copy protection. |
SessionShim | The fix intercepts API calls from applications that are trying to interact with services that are running in another session, by using the terminal service name prefix (Global or Local) as the parameter. At the command prompt, you can supply a list of objects to modify, separating the values by a double backslash (). Or, you can choose not to include any parameters, so that all of the objects are modified. Important Users cannot log in as Session 0 (Global Session) in Windows Vista and later. Therefore, applications that require access to Session 0 automatically fail. Note For more detailed information about this application fix, see Using the SessionShim Fix. |
SetProtocolHandler | The fix registers an application as a protocol handler. You can control this fix further by typing the following command at the command prompt: Client;Protocol;App Where the Client is the name of the email protocol, Protocol is mailto, and App is the name of the application. Note Only the mail client and the mailto protocol are supported. You can separate multiple clients by using a backslash (). |
SetupCommitFileQueueIgnoreWow | The problem occurs when a 32-bit setup program fails to install because it requires 64-bit drivers. The fix disables the Wow64 file system that is used by the 64-bit editions of Windows, to prevent 32-bit applications from accessing 64-bit file systems during the application setup. |
SharePointDesigner2007 | The fix resolves an application bug that severely slows the application when it runs in DWM. |
ShimViaEAT | The problem occurs when an application fails, even after applying acompatibility fix that is known to fix an issue. Applications that use unicows.dll or copy protection often present this issue. The fix applies the specified compatibility fixes by modifying the export table and by nullifying the use of module inclusion and exclusion. Note For more information about this application fix, see Using the ShimViaEAT Fix. |
ShowWindowIE | The problem occurs when a web application experiences navigation and display issues because of the tabbing feature. The fix intercepts the ShowWindow API call to address the issues that can occur when a web application determines that it is in a child window. This fix calls the real ShowWindow API on the top-level parent window. |
SierraWirelessHideCDROM | The fix repairs the Sierra Wireless Driver installation, thereby preventing bugcheck. |
Sonique2 | The application uses an invalid window style, which breaks in DWM. This fix replaces the window style with a valid value. |
SpecificInstaller | The problem occurs when an application installation file fails to be picked up by the GenericInstaller function. The fix flags the application as being an installer file (for example, setup.exe), and then prompts for elevation. Note For more detailed information about this application fix, see Using the SpecificInstaller Fix. |
SpecificNonInstaller | The problem occurs when an application that is not an installer (and has sufficient privileges) generates a false positive from the GenericInstaller function. The fix flags the application to exclude it from detection by the GenericInstaller function. Note For more detailed information about this application fix, see Using the SpecificNonInstaller Fix. |
SystemMetricsLie | The fix replaces SystemMetrics values and SystemParametersInfo values with the values of previous Windows versions. |
TextArt | The application receives different mouse coordinates with DWM ON versus DWM OFF, which causes the application to hang. This fix resolves the issue. |
TrimDisplayDeviceNames | The fix trims the names of the display devices that are returned by the EnumDisplayDevices API. |
UIPICompatLogging | The fix enables the logging of Windows messages from Internet Explorer and other processes. |
UIPIEnableCustomMsgs | The problem occurs when an application does not properly communicate with other processes because customized Windows messages are not delivered. The fix enables customized Windows messages to pass through to the current process from a lower Desktop integrity level. This fix is the equivalent of calling the RegisterWindowMessage function, followed by the ChangeWindowMessageFilter function in the code. You can control this fix further by typing the following command at the command prompt: MessageString1 MessageString2 Where MessageString1 and MessageString2 reflect the message strings that can pass. Note Multiple message strings must be separated by spaces. For more detailed information about this application fix, see Using the UIPIEnableCustomMsgs Fix. |
UIPIEnableStandardMsgs | The problem occurs when an application does not communicate properly with other processes because standard Windows messages are not delivered. The fix enables standard Windows messages to pass through to the current process from a lower Desktop integrity level. This fix is the equivalent of calling the ChangeWindowMessageFilter function in the code. You can control this fix further by typing the following command at the command prompt: 1055 1056 1069 Where 1055 reflects the first message ID, 1056 reflects the second message ID, and 1069 reflects the third message ID that can pass. Note Multiple messages can be separated by spaces. For more detailed information about this application fix, see Using the UIPIEnableStandardMsgs Fix [act]. |
VirtualizeDeleteFileLayer | The fix virtualizes DeleteFile operations for applications that try to delete protected files. |
VirtualizeDesktopPainting | This fix improves the performance of a number of operations on the Desktop DC while using DWM. |
VirtualRegistry | The problem is indicated when a Component failed to be located error message displays when an application is started. The fix enables the registry functions to allow for virtualization, redirection, expansion values, version spoofing, the simulation of performance data counters, and so on. For more detailed information about this application fix, see Using the VirtualRegistry Fix. |
VirtualizeDeleteFile | The problem occurs when several error messages display and the application cannot delete files. The fix makes the application's DeleteFile function call a virtual call in an effort to remedy the UAC and file virtualization issues that were introduced with Windows Vista. This fix also links other file APIs (for example, GetFileAttributes) to ensure that the virtualization of the file is deleted. Note For more detailed information about this application fix, see Using the VirtualizeDeleteFile Fix. |
VirtualizeHKCRLite | The problem occurs when an application fails to register COM components at runtime. The fix redirects the HKCR write calls (HKLM) to the HKCU hive for a per-user COM registration. This operates much like the VirtualRegistry fix when you use the VirtualizeHKCR parameter; however, VirtualizeHKCRLite provides better performance. HKCR is a virtual merge of the HKCUSoftwareClasses and HKLMSoftwareClasses directories. The use of HKCU is preferred if an application is not elevated and is ignored if the application is elevated. MrNygren's Marvel VS DC-Universe MUGEN V 3.0 NEW (2018) news. Download MrNygren's Marvel VS DC-Universe V 3.0 - OBSOLETE! Changes include: 1. Updated characters - many characters have been updated into their most recent versions, replacing the older outdated versions of the same characters. I did not create the characters. NEW version of my Marvel VS DC-Universe MUGEN mod as of 2017-20/01! I do think it has the biggest roster of MARVEL and DC-characters of any MUGEN-mod. Posted by MrNygren on Jan 20th, 2017. Download MrNygren's Marvel VS DC-Universe V 2.0 NEW (2017) - Mod DB. Changes include: 1. You typically will use this compatibility fix in conjunction with the VirtualizeRegisterTypeLib fix. For more detailed information about this application fix, see Using the VirtualizeHKCRLite Fix. |
VirtualizeRegisterTypeLib | The fix, when it is used with the VirtualizeHKCRLite fix, ensures that the type library and the COM class registration happen simultaneously. This functions much like the RegistryTypeLib fix when the RegisterTypeLibForUser parameter is used. Note For more detailed information about this application fix, see Using the VirtualizeRegisterTypelib Fix. |
WaveOutIgnoreBadFormat | This problem is indicated by an error message that states: Unable to initialize sound device from your audio driver; the application then closes. The fix enables the application to ignore the format error and continue to function properly. |
WerDisableReportException | The fix turns off the silent reporting of exceptions to the Windows Error Reporting tool, including those that are reported by Object Linking and Embedding-Database (OLE DB). The fix intercepts the RtlReportException API and returns a STATUS_NOT_SUPPORTED error message. |
Win7RTM/Win8RTM | The layer provides the application with Windows 7/Windows 8 compatibility mode. |
WinxxRTMVersionLie | The problem occurs when an application fails because it does not find the correct version number for the required Windows operating system. All version lie compatibility fixes address the issue whereby an application fails to function because it is checking for, but not finding, a specific version of the operating system. The version lie fix returns the appropriate operating system version information. For example, the VistaRTMVersionLie returns the Windows Vista version information to the application, regardless of the actual operating system version that is running on the computer. |
Wing32SystoSys32 | The problem is indicated by an error message that states that the WinG library was not properly installed. The fix detects whether the WinG32 library exists in the correct directory. If the library is located in the wrong location, this fix copies the information (typically during the runtime of the application) into the %WINDIR% system32 directory. Important The application must have Administrator privileges for this fix to work. |
WinSrv08R2RTM | |
WinXPSP2VersionLie | The problem occurs when an application experiences issues because of a VB runtime DLL. The fix forces the application to follow these steps:
|
WRPDllRegister | The application fails when it tries to register a COM component that is released together with Windows Vista and later. The fix skips the processes of registering and unregistering WRP-protected COM components when calling the DLLRegisterServer and DLLUnregisterServer functions. You can control this fix further by typing the following command at the command prompt: Component1.dll;Component2.dll Where Component1.dll and Component2.dll reflect the components to be skipped. Note For more detailed information about this application fix, see Using the WRPDllRegister Fix. |
WRPMitigation | The problem is indicated when an access denied error message displays when the application tries to access a protected operating system resource by using more than read-only access. The fix emulates the successful authentication and modification of file and registry APIs, so that the application can continue. Note For more detailed information about WRPMitigation, see Using the WRPMitigation Fix. |
WRPRegDeleteKey | The problem is indicated by an access denied error message that displays when the application tries to delete a registry key. The fix verifies whether the registry key is WRP-protected. If the key is protected, this fix emulates the deletion process. |
XPAfxIsValidAddress | The fix emulates the behavior of Windows XP for MFC42!AfxIsValidAddress. |
Compatibility Modes
The following table lists the known compatibility modes.
Compatibility Mode Name | Description | Included Compatibility Fixes |
---|---|---|
WinSrv03 | Emulates the Windows Server 2003 operating system. |
|
WinSrv03Sp1 | Emulates the Windows Server 2003 with Service Pack 1 (SP1) operating system. |
|
Find information on known issues and the status of the rollout for Windows 10, version 1903 and Windows Server, version 1903. Looking for a specific issue? Press CTRL + F (or Command + F if you are using a Mac) and enter your search term(s).
Windows 10, version 1903 (the May 2019 Update) is designated ready for broad deployment for all users via Windows Update. As devices running the Home, Pro, and Pro for Workstation editions of Windows 10, version 1803 (the April 2018 Update) will reach end of service on November 12, 2019, we are broadly updating these devices, as well as those running earlier versions of Windows 10 that are past end of service, to keep these devices both supported and receiving monthly updates. If you are not offered the Windows 10, version 1903 feature update, please check below for known issues and safeguard holds that may affect your device. We recommend commercial customers running earlier versions of Windows 10 begin broad deployments of Windows 10, version 1903 in their organizations. Note Follow @WindowsUpdate to find out when new content is published to the release information dashboard. |
Known issues
This table offers a summary of current active issues and those issues that have been resolved in the last 30 days.
Summary | Originating update | Status | Last updated |
Intermittent issues when printing The print spooler service may intermittently have issues completing a print job and may result in a print job being canceled or failing. See details > | OS Build 18362.357 September 23, 2019 KB4522016 | Resolved KB4524147 | October 03, 2019 10:00 AM PT |
Audio in games is quiet or different than expected Microsoft has received reports that audio in certain games is quieter or different than expected. See details > | OS Build 18362.356 September 10, 2019 KB4515384 | Resolved KB4517211 | September 26, 2019 02:00 PM PT |
IME may become unresponsive or have High CPU usage Some Input Method Editor (IME) including ChsIME.EXE and ChtIME.EXE, may become unresponsive or may have high CPU usage. See details > | OS Build 18362.356 September 10, 2019 KB4515384 | Resolved | September 19, 2019 04:08 PM PT |
Some users report issues related to the Start menu and Windows Desktop Search Microsoft has received reports that a small number of users are having issues related to the Start menu and Windows Desktop Search. See details > | OS Build 18362.356 September 10, 2019 KB4515384 | Resolved | September 19, 2019 04:58 PM PT |
Safeguard on certain devices with some Intel and Broadcom Wi-Fi adapters Microsoft and NEC have found incompatibility issues with some devices with Intel Centrino 6205/6235 and Broadcom 802.11ac Wi-Fi cards when running Windows 10, version 1903. See details > | N/A | Mitigated | September 13, 2019 05:25 PM PT |
Screenshots and Snips have an unnatural orange tint Users have reported an orange tint on Screenshots and Snips with the Lenovo Vantage app installed See details > | OS Build 18362.356 September 10, 2019 KB4516115 | Resolved External | September 11, 2019 08:54 PM PT |
Windows Desktop Search may not return any results and may have high CPU usage Windows Desktop Search may not return any results and SearchUI.exe may have high CPU usage after installing KB4512941. See details > | OS Build 18362.329 August 30, 2019 KB4512941 | Resolved KB4515384 | September 10, 2019 10:00 AM PT |
Domain connected devices that use MIT Kerberos realms will not start up Devices connected to a domain that is configured to use MIT Kerberos realms will not start up or may continue to restart after updating. See details > | OS Build 18362.145 May 29, 2019 KB4497935 | Resolved KB4512941 | August 30, 2019 10:00 AM PT |
Issues updating when certain versions of Intel storage drivers are installed Certain versions of Intel Rapid Storage Technology (Intel RST) drivers may cause updating to Windows 10, version 1903 to fail. See details > | OS Build 18362.145 May 29, 2019 KB4497935 | Resolved KB4512941 | August 30, 2019 10:00 AM PT |
Updates may fail to install and you may receive Error 0x80073701 Installation of updates may fail and you may receive an error, 'Updates Failed, There were problems installing some updates, but we'll try again later' and 'Error 0x80073701.' See details > | OS Build 18362.145 May 29, 2019 KB4497935 | Investigating | August 16, 2019 04:28 PM PT |
Intermittent loss of Wi-Fi connectivity Some older devices may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver. See details > | OS Build 18362.116 May 21, 2019 KB4505057 | Mitigated External | August 01, 2019 08:44 PM PT |
Gamma ramps, color profiles, and night light settings do not apply in some cases Microsoft has identified some scenarios where gamma ramps, color profiles and night light settings may stop working. See details > | OS Build 18362.116 May 21, 2019 KB4505057 | Mitigated | August 01, 2019 06:27 PM PT |
The dGPU may occasionally disappear from device manager on Surface Book 2 with dGPU Some apps or games that needs to perform graphics intensive operations may close or fail to open on Surface Book 2 devices with Nvidia dGPU. See details > | OS Build 18362.145 May 29, 2019 KB4497935 | Investigating | July 16, 2019 09:04 AM PT |
Unable to discover or connect to Bluetooth devices Microsoft has identified compatibility issues with some versions of Realtek and Qualcomm Bluetooth radio drivers. See details > | OS Build 18362.116 May 21, 2019 KB4505057 | Mitigated | May 21, 2019 04:48 PM PT |
Intel Audio displays an intcdaud.sys notification Microsoft and Intel have identified an issue with a range of Intel Display Audio device drivers that may result in battery drain. See details > | OS Build 18362.116 May 21, 2019 KB4505057 | Mitigated | May 21, 2019 04:47 PM PT |
Cannot launch Camera app Microsoft and Intel have identified an issue affecting Intel RealSense SR300 or Intel RealSense S200 camera apps. See details > | OS Build 18362.116 May 21, 2019 KB4505057 | Mitigated | May 21, 2019 04:47 PM PT |
Windows 10 Application Compatibility Issues
Issue details
September 2019
Details | Originating update | Status | History |
Intermittent issues when printing The print spooler service may intermittently have issues completing a print job and may result in a print job being canceled or failing. Some apps may close or error when the print spooler fails and you may receive a remote procedure call error (RPC error) from some printing utility or printing apps. Affected platforms:
Resolution: This issue was resolved in KB4524147. Back to top | OS Build 18362.357 September 23, 2019 KB4522016 | Resolved KB4524147 | Resolved: October 03, 2019 10:00 AM PT Opened: September 30, 2019 06:26 PM PT |
Audio in games is quiet or different than expected Microsoft has received reports that audio in certain games is quieter or different than expected. At the request of some of our audio partners, we implemented a compatibility change that enabled certain games to query support and render multi-channel audio. Due to customer feedback, we are reverting this change as some games and some devices are not rendering multi-channel audio as expected. This may result in games sounding different than customers are used to and may have missing channels. Affected platforms:
Resolution: This issue was resolved in KB4517211. Back to top | OS Build 18362.356 September 10, 2019 KB4515384 | Resolved KB4517211 | Resolved: September 26, 2019 02:00 PM PT Opened: September 13, 2019 05:25 PM PT |
IME may become unresponsive or have High CPU usage Some Input Method Editor (IME) may become unresponsive or may have high CPU usage. Affected IMEs include Chinese Simplified (ChsIME.EXE) and Chinese Traditional (ChtIME.EXE) with Changjie/Quick keyboard.
Resolution: Due to security related changes in KB4515384, this issue may occur when Touch Keyboard and Handwriting Panel Service is not configured to its default startup type of Manual. To resolve the issue, perform the following steps:
Back to top | OS Build 18362.356 September 10, 2019 KB4515384 | Resolved | Resolved: September 19, 2019 04:08 PM PT Opened: September 13, 2019 05:25 PM PT |
Some users report issues related to the Start menu and Windows Desktop Search Microsoft has received reports that a small number of users are having issues related to the Start menu and Windows Desktop Search. Affected platforms:
Resolution: At this time, Microsoft has not found a Search or Start issue significantly impacting users originating from KB4515384. We will continue monitoring to ensure users have a high-quality experience when interacting with these areas. If you are currently having issues, we recommend you to take a moment to report it in via the Feedback Hub (Windows + F) then try the Windows 10 Troubleshoot settings (found in Settings). If you are having an issue with search, see Fix problems in Windows Search. Back to top | OS Build 18362.356 September 10, 2019 KB4515384 | Resolved | Resolved: September 19, 2019 04:58 PM PT Opened: September 11, 2019 05:18 PM PT |
Safeguard on certain devices with some Intel and Broadcom Wi-Fi adapters Microsoft and NEC have found incompatibility issues with Intel Centrino 6205/6235 and Broadcom 802.11ac Wi-Fi cards when running Windows 10, version 1903 on specific models of NEC devices. If these devices are updated to Windows 10, version 1903, they will no longer be able to use any Wi-Fi connections. The Wi-Fi driver may have a yellow exclamation point in device manager. The task tray icon for networking may show the icon for no internet and Network & Internet settings may not show any Wi-Fi networks. To safeguard your update experience, we have applied a compatibility hold on the affected devices from being offered Windows 10, version 1903. Affected platforms:
Workaround: If you are using an affected device and you have already installed Windows 10, version 1903, you can mitigate the issue disabling then re-enabling the Wi-Fi adapter in Device Manager. You should now be able to use Wi-Fi until your next reboot. Next steps: Microsoft and NEC are working on a resolution and will provide an update in an upcoming release. Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved. Back to top | N/A | Mitigated | Last updated: September 13, 2019 05:25 PM PT Opened: September 13, 2019 05:25 PM PT |
Screenshots and Snips have an unnatural orange tint When creating screenshots or using similar tools (such as Snipping Tool or Snip & Sketch), the resulting images may have an unnatural orange tint. This issue is caused by the Eye Care mode feature of Lenovo Vantage. This issue started on or around September 5, 2019. Affected platforms:
Resolution: For guidance on this issue, see the Lenovo support article Screenshots and Snips have an unnatural orange tint. There is no update for Windows needed for this issue. Back to top | OS Build 18362.356 September 10, 2019 KB4516115 | Resolved External | Last updated: September 11, 2019 08:54 PM PT Opened: September 11, 2019 08:54 PM PT |
Windows Desktop Search may not return any results and may have high CPU usage Microsoft is getting reports that a small number of users may not receive results when using Windows Desktop Search and may see high CPU usage from SearchUI.exe when searching after installing KB4512941. This issue is only encountered on devices in which searching the web from Windows Desktop Search has been disabled. Affected platforms:
Resolution: This issue was resolved in KB4515384. Back to top | OS Build 18362.329 August 30, 2019 KB4512941 | Resolved KB4515384 | Resolved: September 10, 2019 10:00 AM PT Opened: September 04, 2019 02:25 PM PT |
August 2019
Details | Originating update | Status | History |
Updates may fail to install and you may receive Error 0x80073701 Installation of updates may fail and you may receive the error message, 'Updates Failed, There were problems installing some updates, but we'll try again later' or 'Error 0x80073701' on the Windows Update dialog or within Update history. Affected platforms:
Next steps: We are working on a resolution and will provide an update in an upcoming release. Back to top | OS Build 18362.145 May 29, 2019 KB4497935 | Investigating | Last updated: August 16, 2019 04:28 PM PT Opened: August 16, 2019 01:41 PM PT |
July 2019
Details | Originating update | Status | History |
Domain connected devices that use MIT Kerberos realms will not start up Devices connected to a domain that is configured to use MIT Kerberos realms will not start up or may continue to restart after installation of KB4497935. Devices that are domain controllers or domain members are both affected. To safeguard your update experience, we have applied a compatibility hold on devices configured to use MIT Kerberos realm from being offered Windows 10, version 1903 or Windows Server, version 1903. Note If you are not sure if your device is affected, contact your administrator. Advanced users can check for “Define interoperable Kerberos v5 realm settings” policy under Computer Configuration -> Policies -> Administrative Templates > System -> Kerberos or check if this registry key exists: Affected platforms:
Resolution: This issue was resolved in KB4512941 and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to offered Windows 10, version 1903 or Windows Server, version 1903. Back to top | OS Build 18362.145 May 29, 2019 KB4497935 | Resolved KB4512941 | Resolved: August 30, 2019 10:00 AM PT Opened: July 25, 2019 06:10 PM PT |
Issues updating when certain versions of Intel storage drivers are installed Intel and Microsoft have found incompatibility issues with certain versions of the Intel Rapid Storage Technology (Intel RST) drivers and the Windows 10 May 2019 Update (Windows 10, version 1903). To safeguard your update experience, we have applied a compatibility hold on devices with Intel RST drivers, versions 15.1.0.1002 through version 15.5.2.1053 installed from installing or being offered Windows 10, version 1903 or Windows Server, version 1903, until the driver has been updated. Versions 15.5.2.1054 or later are compatible, and a device that has these drivers installed can install the Windows 10 May 2019 Update. For affected devices, the recommended version is 15.9.8.1050. Affected platforms:
Resolution: This issue was resolved in KB4512941 and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to Windows 10, version 1903. Back to top | OS Build 18362.145 May 29, 2019 KB4497935 | Resolved KB4512941 | Resolved: August 30, 2019 10:00 AM PT Opened: July 25, 2019 06:10 PM PT |
The dGPU may occasionally disappear from device manager on Surface Book 2 with dGPU Microsoft has identified a compatibility issue on some Surface Book 2 devices configured with Nvidia discrete graphics processing unit (dGPU). After updating to Windows 10, version 1903 (May 2019 Feature Update), some apps or games that needs to perform graphics intensive operations may close or fail to open. To safeguard your update experience, we have applied a compatibility hold on Surface Book 2 devices with Nvidia dGPUs from being offered Windows 10, version 1903, until this issue is resolved. Affected platforms:
Workaround: To mitigate the issue if you are already on Windows 10, version 1903, you can restart the device or select the Scan for hardware changes button in the Action menu or on the toolbar in Device Manager. Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved. Next steps: We are working on a resolution and will provide an update in an upcoming release. Back to top | OS Build 18362.145 May 29, 2019 KB4497935 | Investigating | Last updated: July 16, 2019 09:04 AM PT Opened: July 12, 2019 04:20 PM PT |
May 2019
Windows 10 Windows 7 Compatibility
Details | Originating update | Status | History |
Intermittent loss of Wi-Fi connectivity Some older computers may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver. An updated Wi-Fi driver should be available from your device manufacturer (OEM). To safeguard your upgrade experience, we have applied a hold on devices with this Qualcomm driver from being offered Windows 10, version 1903, until the updated driver is installed. Affected platforms:
Workaround: Before updating to Windows 10, version 1903, you will need to download and install an updated Wi-Fi driver from your device manufacturer (OEM). Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until a new driver has been installed and the Windows 10, version 1903 feature update has been automatically offered to you. Back to top | OS Build 18362.116 May 21, 2019 KB4505057 | Mitigated External | Last updated: August 01, 2019 08:44 PM PT Opened: May 21, 2019 07:13 AM PT |
Gamma ramps, color profiles, and night light settings do not apply in some cases Microsoft has identified some scenarios where gamma ramps, color profiles and night light settings may stop working. Microsoft has identified some scenarios in which these features may have issues or stop working, for example:
Affected platforms:
Workaround: If you find that your night light has stopped working, try turning the night light off and on, or restarting your computer. For other color setting issues, restart your computer to correct the issue. Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved. Next steps: We are working on a resolution and will provide an update in an upcoming release. Back to top | OS Build 18362.116 May 21, 2019 KB4505057 | Mitigated | Last updated: August 01, 2019 06:27 PM PT Opened: May 21, 2019 07:28 AM PT |
Unable to discover or connect to Bluetooth devices Microsoft has identified compatibility issues with some driver versions for Bluetooth radios made by Realtek and Qualcomm. To safeguard your update experience, we have applied a compatibility hold on devices with affected driver versions for Realtek or Qualcomm Bluetooth radios from being offered Windows 10, version 1903 or Windows Server, version 1903 until the driver has been updated. Affected platforms:
Workaround: Check with your device manufacturer (OEM) to see if an updated driver is available and install it.
Note Until an updated driver has been installed, we recommend you do not attempt to manually update using the Update now button or the Media Creation Tool. Next steps: Microsoft is working with Realtek and Qualcomm to release new drivers for all affected system via Windows Update. Back to top | OS Build 18362.116 May 21, 2019 KB4505057 | Mitigated | Last updated: May 21, 2019 04:48 PM PT Opened: May 21, 2019 07:29 AM PT |
Intel Audio displays an intcdaud.sys notification Microsoft and Intel have identified an issue with a range of Intel Display Audio device drivers that may result in higher than normal battery drain. If you see an intcdaud.sys notification or “What needs your attention” notification when trying to update to Windows 10, version 1903, you have an affected Intel Audio Display device driver installed on your machine (intcdaud.sys, versions 10.25.0.3 through 10.25.0.8). To safeguard your update experience, we have applied a compatibility hold on devices with drivers from being offered Windows 10, version 1903 until updated device drivers have been installed. Affected platforms:
Workaround: On the “What needs your attention' notification, click the Back button to remain on your current version of Windows 10. (Do not click Confirm as this will proceed with the update and you may experience compatibility issues.) Affected devices will automatically revert to the previous working configuration. For more information, see Intel's customer support guidance and the Microsoft knowledge base article KB4465877. Note We recommend you do not attempt to update your devices until newer device drivers are installed. Next steps: You can opt to wait for newer drivers to be installed automatically through Windows Update or check with the computer manufacturer for the latest device driver software availability and installation procedures. Back to top | OS Build 18362.116 May 21, 2019 KB4505057 | Mitigated | Last updated: May 21, 2019 04:47 PM PT Opened: May 21, 2019 07:22 AM PT |
Cannot launch Camera app Microsoft and Intel have identified an issue affecting Intel RealSense SR300 and Intel RealSense S200 cameras when using the Camera app. After updating to the Windows 10 May 2019 Update and launching the Camera app, you may get an error message stating: 'Close other apps, error code: 0XA00F4243.” To safeguard your update experience, we have applied a protective hold on machines with Intel RealSense SR300 or Intel RealSense S200 cameras installed from being offered Windows 10, version 1903, until this issue is resolved. Affected platforms:
Workaround: To temporarily resolve this issue, perform one of the following:
or
or
Note This workaround will only resolve the issue until your next system restart. Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved. Next steps: We are working on a resolution and will provide an update in an upcoming release. Back to top | OS Build 18362.116 May 21, 2019 KB4505057 | Mitigated | Last updated: May 21, 2019 04:47 PM PT Opened: May 21, 2019 07:20 AM PT |